We believe in ensuring that our customer have great fitting flip flops and will gladly exchange your flip flops for the next size up/down.
The only exceptions we have are on our sale items. For those, we do have a no returns policy. They are often deeply marked down because they were from a past inventory run and the color/style just didn't work out.
To get the quickest service, please email with the subject line "My Flip Flops don't fit", describe the issue, and include your order reference number (R123456789) in the body of your message.